Account and Billing
How to View and Download Invoices
Technical Support
Understanding Theme or Plugin Compatibility
Return and Refund
How to Dispute a Charge
Troubleshooting Website Errors
Accepted Payment Methods
Services and Features
Using Our Hosting and Domain Services
Updating Your Account Information
How to Report a Bug or Issue
Order Process
Turnaround Times for Design Requests
How to Add Professional Email to Your Package
How to Submit a New Design Request
Tracking the Progress of Design Request
Understanding Our No-Refund Policy for Work Commenced
General Inquiries
How to Give Feedback on Our Services
Refund Policy for Subscription Services
Troubleshooting Payment Issues
When to Contact Third-Party Support
What Does “Unlimited Design” Include?
Contacting Customer Support
How to Create an Account
How to Order SEO Services
Understanding the Revision Process
Canceling or Modifying a Request
Third-Party Licenses: What’s Included?
Requesting a Refund for Third-Party Licenses
Understanding Your Weekly Billing Cycle